FAQs
Order Questions
When will my order ship?
Our processing time is 5-9 working days. Check out Shipping and Returns policy for more.
What is your return policy?
We accept returns within 14 days of delivery. Head to our Returns Policy to view all the details.
What should I do if my canvas arrives damaged?
Please check out our Refund Policy page for detailed instructions on how to proceed.
Do you offer discounts for bulk orders?
Yes, we offer generous discounts for bulk orders. When you add items to your cart, you can see our gifting system in action. You'll receive free shipping and additional canvases of your choice when you buy more.
What happens if my order doesn't arrive?
If your order does not arrive within the expected delivery period, please contact us. You can reach our customer support team via email at info@upliftcanvas.com. We will assist you in tracking your order and resolving any issues to ensure you receive your purchase.
Can I change my order after I've already placed it?
If you need to change your order after placing it, please contact us as soon as possible. In most cases, we can accommodate changes if you reach out within the first 2 days after purchasing. However, please note that we cannot guarantee changes to your order once it has been processed for shipping.
To request a change, email us at info@upliftcanvas.com.
Do you offer international shipping?
Not right now. We only ship in Europe and North America.
If you want to order a large quantity in another country, you can contact us directly via email at info@upliftcanvas.com.
Do you offer gift wrapping or special packaging?
Not at the moment!
Product Questions
Where are your products made?
If you place an order from the USA, your product will be made and shipped within the USA. Similarly, if you place an order from the EU, your product will be made and shipped within Europe. This approach helps us ensure faster delivery times and reduce shipping costs.
What is the inspiration behind the designs?
Our designs are carefully crafted by our talented team of designers and artists. We aim to make each piece as motivational and inspiring as possible.
Our goal is to create art that not only enhances your space but also uplifts and inspires you every day.
Are the designs adjustable?
Not at the moment!
What materials are used for the products?
Our canvases are made from high-quality materials to ensure durability and a premium look. The canvas itself is made from 100% polyester, providing a vibrant and long-lasting finish. The structure of the canvas is supported by a sturdy wooden frame. Additionally, our canvases come ready to hang with an easy-to-use small metal hanger. If you order a framed canvas, the frame is also made from wood, complementing the overall aesthetic of the piece.
So, our products are primarily made from wood and polyester.
What is the best way to care for my product?
1Dust Regularly: Use a soft, dry cloth to dust your canvas.
Handle with Care: Hold by the frame to prevent damage.
Hang Properly: Use the provided metal hanger for secure placement.
How do your bundles work?
We offer some canvases in bundles because they complement each other perfectly.
Plus, when you buy a bundle, you save an additional 10% on the total price. It's a great way to enhance your space while enjoying extra savings.